Director-shareholder engagement: getting it right

Overview

Trust, transparency and a deeper understanding of the business strategy. It’s what your shareholders are hoping to gain when engaging with the companies in which they invest. They love a good story, and boards have a critical role to play in making that story compelling and inspiring—leaving their shareholders excited about the company’s future. While traditional engagement used to be limited to executive-led earnings calls, modern investors seek direct dialogue with board members to discuss corporate governance, business risks and long-term strategy. When executed effectively, these interactions strengthen relationships and provide valuable insights that benefit both companies and shareholders.

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How boards can maximize the effectiveness of their shareholder engagement strategy:

  • Lay the Groundwork: Clear, informative proxy statements and well-structured company websites enhance transparency and preemptively address investor concerns.
  • Prepare Thoroughly: Agendas should align with investor priorities, and directors must research investor stewardship themes to anticipate key discussion points.
  • Conduct Meaningful Engagements: Directors should focus on listening, fostering open dialogue and providing thoughtful responses to investor concerns. Strategic follow-up, including board discussions and potential disclosure updates, ensures engagements drive real impact.

Building trust and transparency with your investors for the long-haul

As shareholder engagement continues to expand in scope, directors must be agile, proactive and well-prepared. Building strong investor relationships during stable times creates a foundation of trust, helping companies navigate challenges like activist interventions or market volatility. By fostering open and constructive dialogue, boards can position their companies for sustained success and stronger investor confidence.

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Ray  Garcia

Ray Garcia

Leader, Governance Insights Center, LMC US

Matt DiGuiseppe

Matt DiGuiseppe

Managing Director, Governance Insights Center, LMC US

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