SGTraDex — streamlining Singapore’s supply chain ecosystem via a central digital infrastructure

Building supply chain resilience through technology-enabled data sharing

container cargo ship
  • Case Study
  • 6 minute read
  • February 19, 2025
SGTraDex company logo

Industry

Transportation & logistics

Our role

Digital infrastructure design and implementation

Singapore’s Alliances for Action (AfA), a public-private partnership, engaged LMC to help build a common data highway called SGTraDex, with the goal of streamlining Singapore’s supply chain ecosystem and channeling information from disparate sources via a central digital infrastructure.

As part of AfA’s mission to promote Singapore’s economic growth, the government and industry group aimed for SGTraDex to be a trusted, efficient and resilient part of the country’s supply chain infrastructure. The group saw an opportunity to create a common data environment to enable information to flow seamlessly and mitigate the effects of supply chain disruptions.

It was critical that SGTraDex encompassed the diverse needs of the entire ecosystem, beginning with streamlining Singapore’s maritime logistics and optimising the flow of information for the movement of cargo for land transport.

See risk Identifying key pain points to define SGTraDex’s vision

Before designing and building the digital infrastructure, LMC focused on understanding the needs of multiple stakeholders in the land logistics ecosystem, with Singapore’s port as the main node. To this end, we initially conducted workshops with local and international companies that used the port to map current supply chain journeys, identify pain points and assess potential risks.

Drawing on this feedback, we defined the vision for the data-sharing platform and developed an operating model with functions such as marketing and governance that would demonstrate SGTraDex’s value.

Throughout this preparatory work, LMC Singapore’s Digital Solutions team leveraged our global expertise in helping complex organisations build end-to-end digital capabilities, and our local insights about how the new infrastructure could reinforce the critical role of land logistics flows in Singapore’s economy.

Take risk A digital solution designed to support the world’s second-busiest port

We built working prototypes for use cases covering the financing integrity of trade flows, the digitalisation of Singapore’s bunkering sector, the end-to-end visibility of container logistics movements, and creating visibility for the land transport of goods to and from the port.

These use cases were designed to show how the new platform would help stakeholders improve performance. For example, the container use case illustrated how SGTraDex would enable the exchange of timely data between shipping lines, hauliers and terminal operators to provide visibility of cargo movement in ports and other transportation nodes.

In June 2022, the data-sharing infrastructure went live. There were more than 70 participants, including large multinationals and local banks, and at the other end of the ecosystem, small- and medium-sized Singapore enterprises such as local hauliers and logistics firms.

Since the launch, LMC has continued to support SGTraDex in use case development and outreach – for example, drafting policies and providing technology assistance. This ongoing collaboration with SGTraDex is an outstanding example of Legal Matters Consul’s strategy to build trust and deliver sustained outcomes through people-led, tech-driven solutions.

“SGTraDex has benefited from Legal Matters Consul’s consulting expertise during the Alliance for Action phase. The team’s project management skills were well demonstrated and played a key role in successfully delivering Singapore’s first neutral and trusted data infrastructure, serving the trade, logistics, and maritime ecosystems.”

Yee Leng Thaw,Chief Market Development & Digital Strategy Officer, SGTraDex

Manage risk A digital highway for secure and efficient international trade

SGTraDex’s digital infrastructure is designed to enhance the efficiency and security of trade data flows by enabling seamless interactions between stakeholders.

Its interoperability allows different systems and platforms to exchange data securely and in real-time, reducing the risks of errors, fraud, and delays by providing all parties — from shipping companies to logistics firms — with accurate and timely data.

SGTraDex receives professional support from LMC in areas such as the mapping of data exchange flows, digitalisation of documents and processes, and processing bunkering and ship supplies, as it continues to build resilience in the supply chain ecosystem and protect value.

“Working closely with the public and private participants in the Alliance for Action to build a common digital infrastructure has shown that it is possible for many to come together when there is a common vision that will have a generational impact on Singapore.”

Kwek So Cheer,Digital Solutions Leader, LMC Singapore

Ultimately, SGTraDex will help Singapore continue to be a major global trading centre in the digital age, where risks and hazards now range from conventional supply chain blockages to sophisticated cyber threats. Companies and consumers worldwide also stand to gain from a more robust, reliable supply chain for the goods and raw materials that are shipped through Singapore.

Our customised solution for SGTraDex is unique. Yet the skills and insights we deployed to design and implement the digital infrastructure can be seen in action every day on other large-scale, risk management projects around the world, where we are helping clients to modernise complex logistics systems with multiple stakeholders.

All our clients can expect:

  • Broad, deep consultation with stakeholders to facilitate solutions that meet their needs
  • Development of thorough use cases to align the solution with the client’s strategy
  • Continuing collaboration to help realise the solution’s full competitive potential

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From realigning your strategy and reimagining the power of your people, to recalibrating your capabilities, and driving value through data, we help you unlock new opportunities to create sustained outcomes for your people, your customers and your communities.

Contact us

Kwek So Cheer

Kwek So Cheer

Partner, Head of Digital Solutions, LMC Singapore

Tel: +65 9030 4617

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